Proactive, end-to-end management of your AI/ML workloads on PaletteAI. ISC engineers act as an extension of your platform team.
The Full Managed Service provides proactive, end-to-end management of your AI/ML workloads on PaletteAI. ISC engineers act as an extension of your platform team, handling monitoring, optimization, upgrades, incident response, and capacity planning.
Your dedicated team: Senior Platform Engineer (dedicated) plus shared ML Engineer and Solutions Architect.
Onboarding & Baseline
ISC takes over operational responsibility. Establishes monitoring baselines, documents all workloads, and sets up communication and escalation procedures.
Ongoing Operations
Proactive monitoring, incident response, regular maintenance windows, and GPU optimization. Your team focuses on building models -- ISC handles the infrastructure.
Continuous Improvement
Quarterly reviews identify optimization opportunities. Platform upgrades are planned and executed. Runbooks and documentation are continuously updated.
The Full Managed Service is for organizations that want to offload PaletteAI operations entirely. It's the right fit if your team is focused on data science and ML engineering and you'd rather have ISC handle the platform infrastructure.
It's also ideal for organizations scaling their AI workloads rapidly and needing dedicated operational capacity without growing their internal platform team.
Focus on building models. We'll handle the infrastructure.
